Description
The Product Manager will be responsible for assisting with the vision and strategic direction, helping drive the roadmap of various Digital Operations products, and overseeing the entire lifecycle of public facing digital products, from inception to launch. A wide variety of skills are required for this role, including market and customer research, designing the product architecture, UI development, UX development, and supply chain planning.

What you get to do every day

– Iterate on information and insights received from end-users from various tools such as analytics tools, user surveys, focus groups, and testing tools that provide feedback on the UI/UX.

– Work closely with the Project Manager to break down the key roadmap items into phases and assignments.

– Find the right solution and implement digital strategy in order to meet the needs of our customers for our next generation digital experience, prioritizing the solution efforts appropriately, and providing oversight for proper integration.

– Create a vision and a strategy and see it through development to implementation and provide guidance on ongoing support of the digital product infrastructure including connected systems and integrations.

– Act as the liaison between consumers and technical teams, communicating consumer needs and translating them into new product features for the team to design and build.

– Organization agility and technical skills to navigate and communicate across teams ranging from operations, marketing, and customer service in order to create the best customer journey possible.
Requirements
– Bachelor’s degree in a related technical area required. Master’s degree preferred.

– Strong background in Usability and Customer-Focused design experience.

– Keen on building great digital products and solving customer and business problems.

– Experience with testing & deployment tools.

– 2+ years experience in digital product management or equivalen