Description
Position Summary – IT Manager

Provide maintenance of existing IT infrastructure in support of divisional/Group/Corporate strategic objectives while researching & implementing new technologies.

• Supports Division/Group/Corporate Information Technology objectives & standards.

• Maintains existing IT infrastructure systems – corrects issues & enhances current functionality.

• Provides user support in the areas of software development, troubleshooting of desktop and

laptop computers, printers, and fine-tuning/configuration of servers and networks.

• Support a variety of applications including shop floor control, bar coding equipment, work

stations and Window based servers.

• Achieve IT security objectives to minimize internal & external risks.

• Comply with all regulations related to government contracts, data privacy, & risk management.

• Maintain effective communication with supervisor/divisions/Group/Corporate employees.

• Maintain safety requirements and promote safety practices.

• Maintain quality standards.

Requirements
Qualifications

1. Education

• BS degree in Computer Science or other IT related degree required.

• Technical certifications such as A+ or MCSE are a plus.

2. Experience

• 2-5 years of manufacturing experience and 5-10+ years of IT infrastructure experience.

3. Technical Skills

• Office 365 – Microsoft Word, Excel, Power Point, etc.

• Microsoft Windows operating systems.

• Knowledge of Network architectures.

• PC installation, configuring and troubleshooting.

• LAN / WAN support.

• Help Desk support.

• Active Directory, SCCM, Group Policy.

• Software & hardware support (PC, laptop, server, printers, tablets, thin clients, mobile

devices, CISCO switches, etc.).

• Virtual Desktop, VMware or Hyper-V virtualization technologies is a plus.

• SQL Database administration is also a plus.

• Wireless controller & access point support.

• Terminal services experience utilizing thin clients.

• OT and/or IoT experience.

• Backup and Disaster Recovery procedures.

5. Personal Skills

• Able to effectively communicate and build strong relationships with all employees & vendors.

• Must have a strong customer service focus both internal and external.

• Strong written and oral skills to gather information and convey solutions.

• Maintain effective communication with supervisor and other employees.

• Time & Project Management Skills.

• Self-motivated.

• Ability to work individually and with a team.