Description
The Product Manager will assist with the vision and strategic direction, help drive the roadmap of various Digital Operations products, and oversee the entire lifecycle of public facing digital products, from inception to launch. This role requires a broad range of skills from market and customer research, designing the product architecture, UI development, UX development, to supply chain planning.

Program Manager Responsibilities:

· Formulate, organize, and monitor inter-connected projects

· Decide on suitable strategies and objectives

· Coordinate cross-project activities

· Lead and evaluate project managers and other staff

· Develop and control deadlines, budgets, and activities

· Apply change, risk, and resource management

· Assume responsibility for the program’s people and vendors

· Assess program performance and aim to maximize ROI

· Resolve projects’ higher scope issues

· Prepare reports for CEO

Program Manager Requirements and Skills:

· Proven experience as a Program Manager or other managerial position

· Thorough understanding of project/program management techniques and methods

· Excellent knowledge of performance evaluation and change management principles

· Excellent knowledge of MS Office; working knowledge of Notion and Gorgias a plus

· Outstanding leadership and organizational skills

· Excellent communication skills

· Excellent problem-solving ability

· A BA diploma in management or a relevant field is a plus
Requirements
– Strong knowledge of Usability and Customer-Focused design experience.

– Excited about building great digital products and solving customer and business problems.

– Bachelor’s degree in a related technical area required. Master’s degree preferred.

– Skilled with testing & deployment tools.

– 5+ years experience in product management or equivalent.